ClassFellowPrivacy Policy
Your privacy and data security are fundamental to how we build and operate ClassFellow. This policy explains how we collect, use, and protect your information.
Last updated: September 10, 2025
This Privacy Policy applies to all information collected through ClassFellow's web platform, mobile applications, and related services. By using ClassFellow, you agree to the collection and use of information in accordance with this policy.
Account Information
When you create an account, we collect your name, email address, educational institution, and other profile information you provide.
Academic Content
We store your lecture recordings, notes, summaries, and other study materials that you create or upload to our platform.
Usage Data
We collect information about how you use our services, including features accessed, time spent, and interaction patterns to improve our platform.
Technical Information
We automatically collect device information, IP addresses, browser type, and technical data necessary for platform functionality and security.
Service Provision
We use your information to provide, maintain, and improve ClassFellow's features, including AI transcription, note generation, and study organization tools.
Personalization
Your data helps us customize your experience, recommend relevant content, and provide personalized study insights and suggestions.
Communication
We may use your contact information to send important service updates, educational content, and respond to your support requests.
Analytics & Improvement
Aggregated and anonymized data helps us understand usage patterns and improve our platform's performance and features.
No Sale of Personal Data
We do not sell, rent, or trade your personal information or academic content to third parties for monetary gain or marketing purposes.
Service Providers
We may share information with trusted service providers who help us operate our platform, such as cloud storage providers and AI processing services.
Legal Requirements
We may disclose information if required by law, to protect our rights, or to ensure the safety and security of our users and platform.
User-Initiated Sharing
When you choose to share notes or collaborate with classmates, we facilitate this sharing according to your privacy settings and preferences.
Encryption
All data is encrypted in transit using TLS encryption and at rest using AES-256 encryption to protect your information from unauthorized access.
Access Controls
We implement strict access controls and authentication measures to ensure only authorized personnel can access your data when necessary for service provision.
Regular Security Audits
Our systems undergo regular security assessments and updates to protect against emerging threats and maintain the highest security standards.
Data Backup & Recovery
We maintain secure backups of your data to prevent loss and ensure service continuity, while maintaining the same security standards for backup data.
Access & Portability
You can access, download, and export your data at any time through your account settings or by contacting our support team.
Correction & Updates
You can update or correct your personal information and account details directly through your profile settings.
Deletion Rights
You can delete specific content or your entire account. When you delete your account, we remove all personal data within 30 days, except where required by law.
Privacy Controls
You control who can see your shared content and can adjust privacy settings for individual notes, recordings, and collaborative materials.
Global Infrastructure
ClassFellow uses cloud infrastructure that may store and process data in multiple countries to provide optimal performance and reliability.
Data Protection Standards
We ensure that all international data transfers comply with applicable privacy laws and maintain equivalent protection standards.
Regional Compliance
We comply with regional privacy regulations including GDPR, CCPA, and other applicable data protection laws in jurisdictions where we operate.
Contact Information
Email: privacy@classfellow.com
Support: support@classfellow.com
Response time: Within 48 hours
Data Protection Officer
For GDPR-related inquiries
Email: dpo@classfellow.com
Available for EU/UK residents
We will notify users of any material changes to this Privacy Policy through email and platform notifications at least 30 days before the changes take effect.
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